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Effective Date: 20th January 2025
At Connect My Currency, we take pride in delivering premium trading tools, expert-built robots, strategic workshops, and comprehensive courses to support our clients’ trading journeys. Due to the digital nature of our offerings, we apply a clear and structured refund and exchange policy to protect both the customer experience and the integrity of our software.
Products Eligible for a 60-Day Money Back Guarantee
Some of our products are marked as eligible for a 60-day money back guarantee. These include select trading software, educational tools, or courses, as explicitly stated on the relevant product page.
To qualify for a refund under this guarantee:
- The customer must demonstrate consecutive use for at least 60 trading days.
- Sufficient usage logs, trade records, or platform activity will be requested to confirm active participation.
- The product must not have been altered, re-distributed, or misused in any way.
Refunds under this clause are issued only after a complete review by our technical support team.
All Other Products: Final Sale Policy
Unless otherwise stated, all sales are final and non-refundable. We encourage customers to thoroughly read product descriptions, watch previews, and contact us with any pre-sale questions to ensure the product fits their needs.
Contact & Support
For any concerns, support requests, or policy-related inquiries, reach out to our team at: Telegram @ewancmc
Need help?
Contact us at sales@connectmycurrency.com for questions related to refunds and returns.