Overview
Our refund and returns policy lasts 30/60 Trading days. If 30/60 Trading days have passed since your purchase, we cannot offer you a Full Refund or Exchange.
To be eligible for a return, your MSP Software must be used and traded for at least 30 consecutive trading days and Text/Voice/Video Instructions from Ewan Forrester / @ewancmc had to be followed. Proof of this will need to be shown. (See Below under Proof: )
To be eligible for a return, your AF Supply and Demand Software must be used and traded for at least 60 consecutive trading days and Text/Voice/Video Instructions from Ewan Forrester / @ewancmc had to be followed. Proof of this will need to be shown. (See Below under Proof: )
To be eligible for a return, your The Prop Firm Bundle Software must be used and traded for at least 90 consecutive trading days and Text/Voice/Video Instructions from Ewan Forrester / @ewancmc had to be followed. Proof of this will need to be shown. (See Below under Proof: )
To be eligible for a return, your ECAP Signals Bundle must be used and traded for at least 30 consecutive trading days and Text/Voice/Video Instructions from Ewan Forrester / @ewancmc had to be followed. Proof of this will need to be shown. (See Below under Proof: )
To be eligible for a return, your FTMO TRIPLE BUNDLE must be used and traded for at least 90 consecutive trading days and Text/Voice/Video Instructions from Ewan Forrester / @ewancmc had to be followed. Proof of this will need to be shown. (See Below under Proof: )
Other Software: All Digital courses, digital services, digital products are delivered by a choice of two methods (1) via unique digital link sent via messages (2) via download link at our site directly to. (3) Returns are not accepted on all other digitally sent EAs/Indicators/Robots/digitally sent products or services unless we have stated in the description or terms that there’s a *30/60 Day Money Back Guarantee on that particular product or service (see below)
The reason why we have this in place is because we have no way of receiving that digital item back once issued, however we do understand every case is different so message directly if any issue arises.
Exchanges: This is an automatic process where buyers will be offered to join our trade copying platform on the 30/60th Trading day after purchase and the MT4 Account is in a negative as a result from the Software mentioned above, this will enable you to easily recoupe any losses made on your MT4 Account. Again… proof will need to be shown and sent please email for more details connectmycurrency@gmail.com.
*30/60 Trading Day Money Back Guarantee Program
We offer a 30/60 day money back guarantee on products that have “30 Day Money Back Guarantee” or “60 Day Money Back Guarantee” In them, that means if I fail to make you a profit in 1/2 trading months you’ll get your money back guaranteed!
But… to prevent any misuse of products or services you must prove that you have consistently used the the product or service for 30/60/90 Consecutive Days.
Proof: We do not accept Screenshots/Account statements or any other third party solutions which can be modified. Please send you MT4 Trading Account Number, Account Password and MT4 Broker Server Number to connectmycurrency@gmail.com so we can log on and check your Account/Comments and Trades so we can compare it to our platforms which also run the Software. Failure to send these details or Wrong Account details sent, will result in an automatic No Refund Policy.
Voice/Video/Text Instructions: Strict Software Instructions including Assets/Pairs/Timeframes/Lot Sizes given to you (The User/Trader) via Email/Telegram/Discord are to be adhered to at all times failure to do so results in a Void Money Back Guarantee. Why do we have this in place? Its simple! Markets change from time to time which we have no control over as Traders to get the best performance from my Software the Assets/Pairs/Timeframes/Lot Sizes and Advice given to you (The User/Trader) must be implemented at all times this safeguards your account and Prop Firm Challenge undertaken.
Buying any Software or Service on www.connectmycurrency.com or CMC or ConnectMyCurrency you have automatically agreed to the terms laid out above.
Ebay/Etsy/Other Marketplace Purchases: When any of these purchases are made outside of www.connectmycurrency.com and completed by downloading products or services on www.connectmycurrency.com we do not offer any refund on any of our products or services sold through these external marketplaces. Downloading our software or services results in acknowledgement that you have read and complied with these Terms.
I apologise in advance if The Return Policy comes across quite harsh, but as a company and brand its our duty to protect our existing members and employees from malicious intent from a small minority of people who pop up once in a while.
Love Your Loads
Ewan
Founder @ConnectMyCurrency
Still Need help?
From time to time I do issue exchanges for other products or Gift coupons. Please get in touch if you have a issue with your product.
Contact me at connectmycurrency@gmail.com or @ewancmc on Telegram for questions related to Refunds, Returns and Exchanges!